We want you to feel confident when you shop with us. We offer the option to return purchases for a refund or exchange them for one of our products, subject to the following replacement and return terms and conditions:
• Returns and exchanges must be made within four (4) days from the date of receipt of the order.
• The products must be in their original condition, unused and in the same state as when received.
• There are no returns no exchange on discounted products.
• We will execute the refund process by transferring the amount to the customer through the bank; cash refunds are not provided. The transfer will be made after receiving the product from the customer and verifying its condition.
• If a product with defects is sent by us, we will refund the value of the product to the customer.
• If the order is returned by the customer the shipping fees are non-refundable.
How to return an item:
• Submit a return or exchange request to customer service via WhatsApp at this number +966 55 524 5087
• You will receive a response within 24 hours. After submitting your return request, you will receive a shipping label. Please print the shipping label and a representative from our shipping company will contact you for pick up ,
• The amount will be refunded to your account within 7-14 working days from the arrival of the pieces sent to us and if they match the return conditions.
